Your Questions, Answered

Common Questions About Hearing Loss & Hearing Aids

These are the questions we hear most often. But since every hearing loss is unique, we're always happy to answer yours personally. Give us a call.

FAQ2026-03-09T08:46:31-04:00

Hearing Loss & Getting Help

At what age does hearing loss typically begin?2026-03-08T17:43:20-04:00

Hearing loss can occur at any age, but it becomes significantly more common after 60. In fact, one in two people over 60 have some degree of hearing loss that would benefit from treatment.

Can hearing loss get worse if left untreated?2026-03-08T17:43:34-04:00

Yes. Untreated hearing loss can lead to increased social isolation, communication difficulties, and cognitive strain. Addressing it early leads to better outcomes.

Do I need a doctor’s referral before coming in?2026-03-08T17:44:04-04:00

No referral is needed. Walk-ins are welcome, though calling ahead is always appreciated.

How do I know if I have hearing loss?2026-03-08T17:43:06-04:00

Common signs include frequently asking people to repeat themselves, difficulty following conversations in noisy environments, turning up the TV louder than others prefer, or feeling like people are mumbling. The best way to know for certain is a free hearing test — no appointment necessary.

Is a hearing test painful or uncomfortable?2026-03-08T17:43:46-04:00

Not at all. A hearing evaluation at Stone’s is simple, non-invasive, and completely free.

Working With Stone’s

Do you accept insurance?2026-03-08T17:44:43-04:00

NEED ANSWER FROM MARK HOW HE WANTS TO RESPOND HERE

Do you offer house calls?2026-03-08T17:45:20-04:00

Yes. We make house calls at no charge within a 20-mile radius of Pottstown. Everything we do in the office — hearing tests, impressions, fittings — we can do in your home.

Do you provide services to nursing homes?2026-03-08T17:48:27-04:00

Yes. We provide hearing aid services to residents at a number of nursing homes in the area, bringing the same level of care and attention directly to those who need it most.

How long have you been in business?2026-03-08T17:44:59-04:00

Stone’s has been family-owned and operated in Pottstown since 1885, making us the oldest continuously operating business in the area. We’ve been fitting hearing aids specifically since 1938.

What does “bundled pricing” mean?2026-03-08T17:44:20-04:00

Our pricing includes the hearing aids and all related services for the duration of the warranty — office visits, follow-up appointments, and adjustments. No surprise charges.

Ready to Hear Better?

Your First Step Costs Nothing

Call us today to schedule your free hearing test — in our office or in the comfort of your own home.

Visit Us

51 High Street
Pottstown, PA 19464

Free parking available. Call ahead for wheel chair access.

Office Hours

Monday – Friday: 9am – 5pm

Saturday: By Appointment

Sunday: Closed

Call Us

House calls available within 20 miles

Hearing Aids & Technology

Are rechargeable hearing aids available?2026-03-08T17:46:24-04:00

Yes. Rechargeable options are available, eliminating the need for small disposable batteries.

Are your hearing aids Bluetooth compatible?2026-03-08T17:46:08-04:00

Yes. Many of our hearing aids offer Bluetooth connectivity, allowing you to stream audio directly from your phone, TV, or other devices.

How long do hearing aids typically last?2026-03-08T17:46:47-04:00

Most hearing aids last between three and five years with proper care and maintenance, though many of our patients get even longer life from theirs with regular servicing.

What’s the difference between prescription and over-the-counter hearing aids?2026-03-08T17:45:50-04:00

Prescription hearing aids are professionally fitted and programmed specifically to your hearing loss profile. Over-the-counter devices are one-size-fits-all and lack the customization that makes a real difference in day-to-day hearing. At Stone’s, we only fit prescription hearing aids.

Who manufactures your hearing aids?2026-03-08T17:49:22-04:00

We work primarily with Starkey Hearing Technologies, one of the world’s leading hearing aid manufacturers, headquartered in Eden Prairie, Minnesota. Starkey has been at the forefront of hearing aid innovation for decades, and their products represent the best in prescription hearing aid technology. You can learn more about Starkey at starkey.com.

Visiting Stone’s

Do I need an appointment?2026-03-08T17:47:29-04:00

Walk-ins are always welcome. If you can call ahead, we appreciate it, but you’re never turned away.

Do you offer free hearing tests?2026-03-08T17:48:12-04:00

Yes. Hearing tests are always free, with no obligation.

Is there handicap-accessible access?2026-03-08T17:47:42-04:00

Yes. Rear handicap access is available. Please call ahead so we can make arrangements.

Where are you located?2026-03-08T17:47:57-04:00

We’re located at 51 High Street, Pottstown, Pennsylvania.

Still Have Questions?

Don’t worry about it — just give Stone’s a call. We’re happy to talk through anything, whether you’re ready to schedule or just thinking about it.